Troubleshooting Guide

PROBLEM

CAUSES

SOLUTIONS

Transmitter is blank. Transmitter is off. Press any button for 1 second.
Battery is dead. Replace battery.
Can’t access all the desired stations on the transmitter. Maximum station number is set wrong. See “Setting the Maximum Station stations Number

Receiver doesn’t beep two times after plugging it into the SmartPort®.

SmartPort® is not connected properly. Recheck the SmartPort® installation.
Controller has no power. Check controller power.
Receiver beeps twice after plugging it in, but won’t respond to the transmitter. Receiver and Transmitter addresses don’t match. Relearn address at Receiver.
Transmitter display stays on. Transmitter will turn off automatically. Wait approximately 2 minutes without pressing any buttons. Transmitter will “fall asleep.”