Troubleshooting Guide

PROBLEM

CAUSES

SOLUTIONS

Display indicates irrigation but station does not water.

Faulty or miswired valve

Check valve and valve wiring.

Faulty pump or pump relay.

Check pump and pump relay. Replace if defective.

No water pressure to supply.

Turn on main system water system.

Display is blank.

No AC power reaching controller.

Verify AC power and wiring. Correct any errors. Check transformer output.

Display is blank with AC power to terminal and with a new battery.

Controller may be damaged by power surge.

Call dealer.

Time of day display is blinking.

Unit has just been powered up for the first time.

Set time/date.

Extended power outage has occurred that has drained backup battery.

Replace battery and reprogram current time.

Short power outage has occurred but backup battery is dead.

Replace battery and reprogram current time.

The display reads “ERR”.

Electrical noise is entering the system, through the smart port wiring harness.

Check the SmartPort™ wiring harness. If the wires were extended then they will need to be replaced with shielded cable. Contact your local distributor for information on shielded cable.

The display reads “No AC”.

There is no AC power present.

Check to make sure power is on. Check to see if transformer is properly installed.

The display reads a station number and ERR There has been a fault with the wire leading to the valve. Check station wire for continuity. Replace or repair shorted wire. Check that all wire connections are good and watertight.
Rain Sensor does not suspend irrigation.

Rain sensor is defective or miswired.

Verify operation of sensor and proper wiring.

Rain sensor is in the RUN (BYPASS SENSOR) position.

Return dial to the RUN position.

Frozen Display

Power surge.

Unplug transformer, remove battery, wait several seconds, repower and reprogram controller.

Automatic irrigation does not start at start time and controller is not in the system off mode.

AM/PM of time of day not set correctly.

Correct AM/PM of time of day.

AM/PM of start time not set correctly.

Correct AM/PM of start time.

Start time is disabled (Set for Off).

Set start time. See "Setting Start Times".

Rain sensor is preventing operation.

Turn dial to RUN (BYPASS SENSOR).

Controller is not receiving AC power.

Check AC connections.

Valve will not turn on.

Short in wire connections.

Check wiring for short or faulty wire connections.

Bad solenoid.

Replace solenoid.

Controller waters the same area more than one time/Controller cycles continuously.

Too many start times entered in program (user error).

One start time activates a complete cycle. See "Setting Start Times".