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Flow-Sync - Trouble-Shooting Guide

Topics: 
Installation Procedures

Problem

Flow-Sync not reading

Cause

  • Water shut off
  • Controller not configured
  • Faulty Wiring- Use voltmeter to verify red and black wires are connected, and have not been reversed.
  • Damaged sensor- Impeller damage (debris in water) or Flow-Sync electronics damage (lightning)

Solution

  • Verify that no isolation valves are closed, and that the water source is on.
  • Check controller flow sensor setup. Enter sensor size (and location, for sensor decoders) and other sensor information as required.
  • Fix any wire splices. Correct polarity (red and black).
  • Replace sensor.

Problem

Flow-Sync not reading correctly

Cause

  • Controller configured incorrectly
  • Turbulent flow at sensor

Solution

  • Set correct flow sensor size and type at controller.
  • Insure that straight pipe is on either side of flow meter.

Problem

Frequent false alarms

Cause

  • Station settings too sensitive
  • Wide range of flows for a single station

Solution

  • Increase overflow percentage (and underflow if available).
  • Increase overflow and underflow percentages, and delay interval.
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