Letter From Ann Hunter-Welborn
Letter From Ann Hunter-Welborn
At Hunter Industries, we pay attention to the 3P’s – People, Planet and Profit. Profit must never be gained without regard for people and the planet. With an eye to clarifying our way of doing business, in 2009, we reviewed and renewed our core values, and settled on four: customer satisfaction, innovation, family and citizenship. With those values clearly established and defined, we stretched the conversation into an earnest evaluation of our overall corporate citizenship. Realizing that product creation and products and environmental impact are both equally important to business performance, we started an internal grassroots effort, which led to our first Corporate Social Responsibility Report.
In putting this information together and creating goals for the future, we realize that a true commitment to corporate citizenship and sustainability deepens each of our core values. We are dedicated to achieving the highest level of customer satisfaction in all of our customers, from the professional contractor to the end-user. We hope our customers’ satisfaction is deepened by our candor regarding our successes and challenges. We have many of both in this report. We feel strongly that people who buy our product should not have to wonder about our ethics – behavioral or environmental.
This report extends our tradition of quality and innovation by requiring innovative solutions to vexing problems. Our challenges are clear, and they demand that we develop cutting-edge products and continually improve processes. For example, water conservation will always be an issue and we will never stop searching for ways to use (and re-use) water wisely.
As a family-owned company, we feel a deep commitment to improve the quality of life of our employees and their families. Further, our business affects thousands of other families –, those of our customers, and those who depend on the environments created by our products. Our commitment to sustainability strengthens the quality of life of everyone.
Finally, our stated core value of citizenship demands that we serve the communities in which we live, work and play by reducing our environmental footprint. We not only commit to using water wisely, we intend to make the best use of ALL resources. This is a heavy responsibility, and this – our first report – is our baseline, providing a great deal of information on which we can immediately act.
Some of our successes:
- We had a healthier employee population in 2012 than we did in 2011.
- We partner with numerous organizations to improve the quality of education.
- We support the personal growth of our employees.
- We returned 1.7 acres of disturbed environment near our headquarters to native habitat.
Some of our challenges:
- We aim to reduce our water and energy use.
- We are striving to become a zero-waste facility.
- We are continuously improving the efficiency of our products and attempting to eliminate water waste wherever possible.
These and many more issues are expanded upon in our report. Browse and enjoy and please let us know what you think.
Chair of the Board