Solar Sync - Troubleshooting

Solar Sync Settings Position - Screen Shows Dashes

Cause

  • The Solar Sync sensor is not connected to the controller
  • The Solar Sync sensor wires may have a break in them or a bad connection

Solution

  • Connect the Solar Sync to the "SEN" positions on the wiring terminal - The display will then show the Region and Water Adjustment setting
  • Check Solar Sync wiring
  • Reset controller
Seasonal Adjust Low

Cause

  • Region too high
  • Water Adjustment too low
  • Location of Sensor does not allow for full sun

Solution

  • Increase the value on the Water Adjustment scale (the default setting is 5) - If you max out on the Water Adjustment scale at 10 and still require more seasonal adjustment, move down one Region (from 4 to 3, for example) and start at Water Adjustment setting 5 - Solar Sync will immediately update the Seasonal Adjust on the controller - If it is still too high, repeat the adjustment until the desired seasonal adjust is showing on the controller
Seasonal Adjust High

Cause

  • Region too low
  • Water Adjustment setting too high

Solution

  • Decrease the value of the Water Adjustment setting. If you minimize the Water Adjustment scale at 1 and still require reduced seasonal adjustment, move up one Region (from 2 to 3, for example) and start at Water Adjustment setting 5 - Solar Sync will immediately update the Seasonal Adjust on the Controller - If it is still too high, repeat the adjustment until the desired seasonal adjust is showing on the controller
Seasonal Adjust Changing - "Bypass" position

Cause - Solar Sync’s automated Seasonal Adjustment cannot be de-activated by the Bypass switch. The Bypass switch only controls the Rain/Freeze shutoff function of the Solar Sync

After removing the Solar Sync sensor from the controller, the seasonal adjust value cannot be changed manually

Cause - The Solar Sync sensor needs to be uninstalled if permanently removing it from the controller

Solution - After removing the Solar Sync sensor from the controller, turn the knob to SOLAR SYNC. The screen should show dashed lines - The sensor is now uninstalled.

NO SS Message

Solution

  • Uninstall Solar Sync sensor if intent is to permanently remove sensor from controller
  • Check Solar Sync sensor wiring connection to controller

Brauchen Sie noch weitere Unterstützung? Wir stehen Ihnen jederzeit zur Seite.

Teilen Sie uns mit, in welchem Bereich Sie Unterstützung benötigen, und wir finden die beste Lösung für Sie.

Support kontaktieren