Support
HC Support

How To Link My HC Controller To My Hydrawise Account?

When you receive your HC controller you will need to link the controller hardware to your Hydrawise account. This is done by entering the unit’s serial number into your website account.

The serial number can be found in two places:

  • From the main display tap on Status > Controller Status

  • Or if you haven't already mounted your controller to the wall then by simply turning it on its back you can view the serial number

For more detailed instructions to locate your serial number, click here.

Once you have your serial number noted please follow the step below in order to register for an account if you haven't already or to log into your account so you can link your controller.

  1. Register for an account
    If you have not already done so, you should register for an account at the HydraWise website.
  2. Log into your account
    Log into your account. If this is the first time that you have logged in you will be guided through a setup wizard to help you with the initial configuration of your controller.
  3. Link your controller to your account
    You must link your Hydrawise unit to your Hydrawise website account before it will start watering. Go to the Dashboard and move your mouse over the Status icon and click the "Link to Controller" button.
  4. Enter the serial number of your controller
    The serial number can be found on the rear of the unit, on the outside packaging or on the Controller Status screen in the HydraWise unit.
Rate this Article: 

Was this article helpful? Yes | No