From the Home screen navigate to the Controller Status by pressing Status⇒Controller Status.
The controller status screen shows your controller’s connection to Hydrawise servers for synchronizing schedule and weather information.
Status of Connection to Hydrawise Servers
Your Serial Number. Used to link your controller to your account
Connection to Hydrawise Success Rate
A successful connection to the Hydrawise servers is indicated by Sync’d as the Server Status.
Different types of status messages are shown below –
|Sync’d||All is good. Controller has a connection to Hydrawise servers.|
|No Internet||Controller has connected to wireless but is unable to connect to Hydrawise servers. Check that your internet is OK by connecting another device to the same wireless router. If this is OK then go to Status⇒Network and select Test Network to perform a diagnostics test.|
|Wireless Down||Controller has not connected successfully to your wireless. Go to Settings⇒Wireless Settings to check the wireless status.|
|Checking||The controller is checking the connection to Hydrawise.|
|Error XXX||The controller received an error whilst connecting to the Hydrawise server.|
The success percentage shows the percentage of time the controller successfully connects to Hydrawise servers to synchronize weather and schedule-related information.
A low success percentage will indicate a poor wireless connection between the controller and your access point.
To improve your wireless signal strength you could try the following –
Note that the Hydrawise unit is designed to work in poor wireless environments. However, if you wish to manually run or stop a zone and the wireless signal is down then these actions will fail.
If the controller loses internet for more than 24 hours you’ll receive a notification email.
The controller will go into an offline mode. In offline mode, your controller won’t be able to access local weather conditions such as rainfall or evaporation and will revert to a pre-defined program.
The controller does not need a battery, all settings are saved in a non-volatile RAM (memory).
The serial number is used to link your actual controller with your Hydrawise account. This number is also printed on the rear of the controller.