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HC Support

Setting Controller To Offline Mode

If the controller loses internet for more than 24 hours you’ll receive a notification email and the controller will go into an offline mode. In offline mode your controller won’t be able to access local weather conditions such as rainfall or evaporation and will revert to a pre-defined program.

  • For Smart Watering zones, the controller will adjust each zone’s watering length based on your offline watering budget and will water at each zone’s configured peak watering frequency.
  • For Time Based Watering zones, the controller will adjust each zone’s watering length based on your offline watering budget and will water at each zone’s configured watering frequency.
  • Note that Cycle & Soak is not supported in Offline Mode and each zone will water for its full watering length without pausing.
  • The controller will only water at your configured Program Start Times.

Please follow the steps bellow in order to set your controller to Offline Mode for manual configuration.

Step 1

From the main menu tap on Settings.

Step 2

Tap on Offline Settings.

Step 3

Tap on Disable WiFi.

Step 4

You will be presented with a warning dialogue, please make sure you understand the warning before proceeding. Then tap Go Offline.

Step 5

Now that your controller is in Offline Mode you can configure it manually by tapping on the Program Start Times.

Step 6

From this screen, you can now manually configure each zone according to your desired schedule. Simply tap on the Add to add a program start time and move between the different zones by tapping on Next and Previous.

Note: Each zone can have up to 4 program start times and an additional 4 start times under the All Zones section as shown below.

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