● WAND is waiting for user to add Wi-Fi credentials.
● Controller is Online and connected to Hydrawise server.
● Incorrect Wi-Fi password entered or Wi-Fi network lost.
● 1 blink, WAND is in Bluetooth pairing mode.
● 2 blinks, WAND is in SAP (Soft Access Point) mode.
● 3 blinks, WAND is in Pbc, router-supported (WPS) mode.
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Symptoms |
Solution(s) |
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Hydrawise Android App is unable to find WANDs |
Check if X2 LCD shows SAP and reconnect. To place in SAP mode, press the WAND Wi-Fi button twice |
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Smartphone or computer does not show the WAND Wi-Fi network |
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Hydrawise App cannot communicate with the WAND |
Check if X2 LCD shows SAP and reconnect. To place in SAP mode, press the WAND Wi-Fi button twice |
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Hydrawise App does not list your wireless network |
Test if controller location is in range of your Wi-Fi network |
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App is showing 'Connecting…' for more than 30 seconds after you’ve entered your wireless password |
Controller may be too far away from the Wi-Fi router for reliable connection. Move either device closer or use a repeater. Verify correct wireless network name and password. Re-connect. |
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App appears to lag or not update after completing setup or displays an error message |
Make sure your mobile internet or mobile data is enabled |
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Unable to exit the wizard |
Make sure your mobile internet or mobile data is enabled |
