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ICD-HP - Troubleshooting

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Problem

  • ICD-HP will not communicate with decoder.
  • “Comm Unsuccessful”

Cause

  • No power to decoder.
  • Decoder Programming cup disconnected.
  • Batteries low.
    Decoder is damaged.

Solution

  • Check controller power to two-wire path, or connect power leads to decoder.
  • Check Programming Cup connection to decoder and ICD-HP.
  • Check battery display or retry with USB power if available.

Problem

Stations will not turn on.

Cause

  • No solenoid connected.
  • Decoder is powered from ICD-HP power leads.
  • No power on two-wire path.
  • Master Valve not on (station solenoid is on, but no water).
  • Decoder is in IDS/Viking control system.

Solution

  • Check solenoid connections.
  • Station activation not possible.
  • Check two-wire path and controller power.
  • Start station with MV from controller or remote.
  • Program dummy station numbers into decoder.

Problem

Decoder will not respond after firmware update.

Cause

Stuck in bootloader mode.

Solution

Repeat firmware update steps and allow to complete.

Problem

Poor battery life.

Cause

Display backlight will reduce battery life.

Solution

  • Reduce timer or turn off backlight display.
  • Use USB power whenever possible.
  • Do not leave ClikTM Output Tester or Flow Output
    Tester functions active, or connected to sensor.

Problem

Dual/Pilot decoder not recognized by hand held.

Cause

Old firmware.

Solution

  • update to latest version 1.04.
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