Flow-Sync - Troubleshooting Guide

Cause

• Water shut off
• Controller not configured
• Faulty Wiring- Use voltmeter to verify red and black wires are connected, and have not been reversed.
• Damaged sensor- Impeller damage (debris in water) or Flow-Sync electronics damage (lightning)

Solution

• Verify that no isolation valves are closed, and that the water source is on.
• Check controller flow sensor setup. Enter sensor size (and location, for sensor decoders) and other sensor information as required.
• Fix any wire splices. Correct polarity (red and black).
• Replace sensor.

Cause

• Controller configured incorrectly
• Turbulent flow at sensor

Solution

• Set correct flow sensor size and type at controller.
• Insure that straight pipe is on either side of flow meter.

Cause

• Station settings too sensitive
• Wide range of flows for a single station

Solution

• Increase overflow percentage (and underflow if available).
• Increase overflow and underflow percentages, and delay interval.