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X-Core - Troubleshooting Solar Sync

Solar Sync®, X-Core®
  • Preguntas frecuentes, Resolución de problemas

Customer Type:

Solar Sync Settings Position - Screen Shows Dashes
 

Cause

  • The Solar Sync sensor is not connected to the controller
  • The Solar Sync sensor wires may have a break in them or a bad connection

Solution

  • Connect the Solar Sync to the "SEN" positions on the wiring terminal - The display will then show the Region and Water Adjustment setting
  • Check Solar Sync wiring
  • Reset controller
Seasonal Adjust Low

Cause

  • Region too high
  • Water Adjustment too low
  • Location of Sensor does not allow for full sun

Solution

  • Increase the value on the Water Adjustment scale (the default setting is 5) - If you max out on the Water Adjustment scale at 10 and still require more seasonal adjustment, move down one Region (from 4 to 3, for example) and start at Water Adjustment setting 5 - Solar Sync will immediately update the Seasonal Adjust on the controller - If it is still too high, repeat the adjustment until the desired seasonal adjust is showing on the controller
Seasonal Adjust High

Cause

  • Region too low
  • Water Adjustment setting too high

Solution

  • Decrease the value of the Water Adjustment setting. If you minimize the Water Adjustment scale at 1 and still require reduced seasonal adjustment, move up one Region (from 2 to 3, for example) and start at Water Adjustment setting 5 - Solar Sync will immediately update the Seasonal Adjust on the Controller - If it is still too high, repeat the adjustment until the desired seasonal adjust is showing on the controller
Seasonal Adjust Changing - "Bypass" position

Cause - Solar Sync’s automated Seasonal Adjustment cannot be de-activated by the Bypass switch. The Bypass switch only controls the Rain/Freeze shutoff function of the Solar Sync

After removing the Solar Sync sensor from the controller, the seasonal adjust value cannot be changed manually
Cause - The Solar Sync sensor needs to be uninstalled if permanently removing it from the controller

Solution - After removing the Solar Sync sensor from the controller, turn the knob to SOLAR SYNC. The screen should show dashed lines - The sensor is now uninstalled.

NO SS Message

Solution

  • Uninstall Solar Sync sensor if intent is to permanently remove sensor from controller
  • Check Solar Sync sensor wiring connection to controller
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